I was speaking to a former Math consultant who returned to the classroom. She is very much into technology and had put SMART Notebook Math Tools to the paces in her high school math classes. Unfortunately, she found the software to be unreliable when it comes to stability and performance. She gave up using it because it would often crash or not work properly. She hopes that SMARTtech improves this soon, because she'd really be interested in using its features, but she can't be wasting her students' time with software that doesn't consistently do what it's supposed to.
I was sorry to hear about this. I myself haven't had very much opportunity to try the Math Tools, but I've used other SMART software and found it to be solid. I am hesitant to paint such a negative picture of a piece of software based on the experiences of one user (which I'm getting second-hand), but I wanted to make sure I provided balance after being so optimistic in my earlier review. If you've used Math Tools, please leave a comment about your experiences: is the code buggy, or has it been a trouble-free ride for you?
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